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纬择报告丨IT行业2024年全球人力资源趋势

28 December 2023 - General

Global HR Trends Within the Ever-Evolving IT Sector 尽管2023年出现了大规模的科技领域裁员，但对IT人才的搜寻仍在继续，小型企业和非科技行业对科技人才的需求依然强劲。对于企业和人力资源专业人士来说，要驾驭不断变化的形势潮流需要对当前和未来的趋势有一个全面的了解。 Despite the mass tech layoffs in 2023, the search for IT talent goes on, with smaller businesses and non-tech sectors maintaining strong demand for tech talent. For companies and HR professionals, navigating the changing tides needs a thorough understanding of current and upcoming trends. 我们的《2024年IT行业全球人力资源趋势》报告旨在通过数据驱动的见解和建议，引导您更好地了解IT就业市场、员工期望和企业招聘实践的复杂性。 Our 2024 Global HR Trends report aims at guiding you through the complexities of the IT job market, employee expectations, and corporate hiring practices through data-driven insights and recommendations. 深入了解IT和工作文化的形成过程，探索您的公司应如何适应这一不断发展的环境。 Dive into what’s shaping IT and work culture and discover how your company can adapt to this ever-evolving landscape. 提高员工满意度 Enhance Employee Satisfaction 什么能让IT从业者感到快乐？ What makes IT workers happy? 在一项针对各行业5000人的调查中，IT以8.4分（总分10分）的总体工作满意度得分脱颖而出。该报告深入探讨了IT从业人员如何看待他们的工作条件，包括优化工作场所这些方面的想法。 From a survey of 5000 individuals across various sectors, IT stood out with an impressive overall job satisfaction score of 8.4/10. The report delves deeper into how IT professionals perceive their working conditions, including ideas for optimising these aspects in your workplace. 贵公司正在实施哪些举措，以确保IT员工在工作中保持快乐和敬业？ What initiatives is your company implementing to ensure IT workers remain happy and engaged in their roles? 解决招聘难题 Solve Recruitment Challenges 如今，IT行业被视为一条繁荣的职业道路，许多年轻人正在接受培训以进入该领域。尽管如此，许多IT专业仍然供不应求，各企业都在争夺合格的IT候选人。 IT is seen as a prosperous career path today, and many young people are training to enter the field. Despite this, many IT specialities are in short supply, with companies competing for the interest of qualified...

纬择报告丨关于商业服务业薪酬和市场趋势的最新报告

03 November 2023 - General

Global review of HR trends in SSCs and GBS centres 近年来，商业服务业（BSS）已成为全球经济增长的基石和就业机会的重要来源。Wyser（Gi Group Holding）探索了15个国家的BSS行业格局，确定了这个快速发展的市场面临的最大挑战和优势。 In recent years, the business services sector (BSS) has emerged as a cornerstone of global economic growth and a vital source of employment opportunities. Wyser (Gi Group Holding) explored the BSS landscape in 15 countries, identifying the top challenges and strengths that characterize this rapidly evolving market. 据估计，商业服务业市场价值已超1万亿欧元，其中很大一部分归因于BPO和ITO市场。由于各个行业对成本效益和高效解决方案的需求不断增加，该行业经历了持续的增长。目前。BSS行业在全球雇佣了数百万专业人员，提供了各种各样的工作机会，并为全球劳动力做出了重大贡献。 BSS market is estimated to be worth over € 1 trillion, with a significant portion attributed to the BPO and ITO markets. The industry has experienced consistent growth, driven by an increasing demand for cost-effective and efficient solutions across various industries. This sector employs millions of professionals worldwide, offering a diverse range of job opportunities and contributing significantly to the global workforce. 商业服务业市场由共享服务中心、全球商业服务、业务流程外包（BPO）、信息技术外包（ITO）和研发（R&D）中心组成，无疑是一个极具吸引力和至关重要的行业：它能够提高组织的成本效率，并有能力促进创新，增强业务弹性和适应性。 Comprising shared services centers, global business services, business process outsourcing (BPO), information technology outsourcing (ITO), and research and development (R&D) centers, BSS market is undeniably an attractive and vital sector: it drives cost efficiencies for organizations and has the capacity for fostering innovation and enabling business resilience and adaptability. 商业服务业有几个地理集群，每个集群都有其独特的优势和吸引BSS组织的原因： The business services sector is characterized by several geographical clusters, each with its unique advantages and reasons for attracting BSS organizations: 中东欧：该地区包括波兰、匈牙利和罗马尼亚等国，由于其受过良好教育的劳动力、有竞争力的成本以及在欧盟内的战略位置，已成为共享服务中心和研发中心的首选目的地。 Central and Eastern Europe (CEE). This region, including countries like Poland, Hungary, and Romania, has become a preferred destination...

纬择EVP丨为中国员工构建杰艾控股的企业文化

08 October 2023 - General

Building a Gi Group Holding company culture for our employees in China. 在这篇文章中，来自杰艾控股大中华区的两位人力资源经理，Carry Zhu和Tina Wu，为大家讲述了当地市场如何看待企业的工作文化，以及她们的团队如何为希望改变生活的员工建立一个包容、鼓舞人心的空间。 In this article, Gi Group Holding team members Carry Zhu and Tina Wu, HR Managers from our offices in China, address how the local market views businesses’ work culture and the specific efforts their team is making to build an inclusive, inspiring space for employees who wish to change lives.  中国市场有许多特殊性，很多境外公司和刚开始在中国开设代表处的企业可能对此不太熟悉。一般情况下，境外公司的代表处会与中国境内的代理服务机构合作，进行招聘并管理招聘流程。这种间接的模式有时会使其与员工更难建立与形成最初的联系，也很难帮助他们与公司的文化达成一致。然而，这种联系对当今经济环境中的公司来说是却又是非常重要的。这就是为什么杰艾控股（和其他公司一样）会付出额外的努力来帮助新员工了解公司的使命和愿景，并使他们与公司的具体业务目标保持一致。 The Chinese market has a number of specificities that many businesses outside the country, or who are taking their first steps at opening representative offices in the country, might not be familiar with. In many cases, international businesses’ representative offices work with agency services to make hires and manage recruitment processes. This indirect model can sometimes make it more difficult to develop and form initial bonds with employees and help them connect and align with a company’s culture. This connection, however, is something that is very important to companies in today’s economy. That is why, at Gi Group Holding (similar to other businesses), we put extra effort into helping new hires understand our company’s mission and vision and align themselves with our specific business goals. 杰艾人力中国区人力资源经理Carry Zhu解释道：“对我们的员工来说，企业文化代表着企业的灵魂。它是可持续发展背后的驱动力，同样也帮助我们的团队在他们的工作中找到对个人更有意义的价值和目标。这种与目的和意义的联系激励他们去完成和实现公司的战略目标。” Carry Zhu – HR Manager at Gi Group & Gi BPO China, explains, “For our employees, the company culture represents the soul...

纬择报告丨新时代的新型领导者们

17 January 2023 - General

Young leaders are reshaping the world of work. Will you be one of them? 年轻的领导者们正在重塑职场，你也是其中之一吗？ 以往，领导者的角色一般属于50多到70多岁的人，然而过去有效的方法在未来并不一定适用。 Leadership roles used to belong to people in their mid 50s to 70s. But what worked in the past won’t work in the future. 如今，年轻人正在领导世界各地的政治、社会和经济运动，他们正在改写有关领导力的剧本。 Today, young people areleading political, social and economic movements across the world, and they are rewriting the leadership playbook. 根据最近的全球研究报告显示，53%的男性和55%的女性在30岁之前就开始管理员工。 According to recent global studies, 53% of men and 55% of women started managing people before the age of 30. 推动这一趋势的主要因素是什么？你怎样才能提升自己的职业生涯，加入到明日新领袖的行列中呢？ What are the main factors driving this trend? And how can you advance your career to join the ranks of tomorrow’s new leaders? 纬择关于新领导者们的最新报告，探讨了这一新兴趋势背后的社会和经济变化，强调了让管理者及其团队蓬勃发展的关键技能，并分享了六位国际年轻领导者的独家见解，这将能激励你把自己的职业生涯提升到一个新的水平。 Wyser’s New Leaders report explores the societal and economic changes behind this emerging trend, highlights the key skills that make managers and their teams thrive, and shares exclusive insights from six international young leaders that will inspire you to take your career to the next level. 完整报告获取方式 To Get the Full White Paper： 发送邮件至marketing.cn@gigroup.com, 备注您的姓名、公司名称、职位及邮箱地址，以获取完整报告。 Contact us at marketing.cn@gigroup.com with your name, company name, position and e-mail address to receive the full document.  

纬择报告丨软技能比以往任何时候都重要

29 November 2022 - General

The growing importance of soft skills among managers points to the need for holistic hiring 软技能对管理者的日益重要性提升了对全面整体招聘的需求。 在瞬息万变的工作世界中，软技能对于管理者和领导者来说已经（并将）变得越来越重要。 In a rapidly changing world of work, soft skills have become (and will be) increasingly critical for managers and leaders. 麦肯锡（McKinsey）的一项研究表明，面对疫情，企业明显加强了对软技能的关注，有一半的受访者（50%）表示优先考虑领导力，其次是批判性思维（48%），以及适应力和终身学习（40%）。其中增长最快的尤其是与同理心和人际关系相关的技能（2020年40% vs 2019年20%）。 According to a McKinsey study, faced with the pandemic, companies have significantly strengthened their focus on soft skills, with half of respondents prioritizing leadership (50%), followed by critical thinking (48%), resilience and lifelong learning (40%). The skills that have grown the most are especially those related to empathy and interpersonal relationships (40% in 2020 vs 20% in 2019). 除此之外，德勤（Deloitte）研究报告称，到2030年，软技能密集型工作岗位的增长速度将是其他类型工作的两倍以上。 And there is more: by 2030 – says Deloitte – two-thirds of all jobs will be in ‘soft skill intensive occupations’ compared to one-half in 2000, and the number of soft skill-intensive jobs will grow more than twice as fast as other types of jobs. 虽然传统的招聘方法主要侧重于硬技能，但现在采取以人为本的观点比以往任何时候都更加重要。 Whilst traditional hiring approaches largely focus on hard skills, today it is more important than ever to take a person-centred perspective. 在最新的白皮书中，我们介绍了全面整体招聘在评估候选人的“软性的一面”提供的机会。 In our latest White Paper, we present the opportunities offered by holistic hiring in assessing the “soft side” of candidates. 我们深入研究了托马斯国际的HPTI评估（高潜特质评估），它已成为我们方法论中一个额外的定性步骤：通过衡量6个关键人格特质，帮助我们与最终候选人进行公开对话，了解他们的“软实力”与工作环境之间的兼容性。通过这种方式，我们增加了个人、所提供的职位和公司文化之间良好匹配的可能性，并最终提高了员工的留存率。 The study takes an in-depth look at the High Potential Trait Indicator assessment by Thomas International, which has become an additional and qualitative step in our methodology:...

纬择报告丨行动中的有效领导力

17 June 2022 - General

New skills for todays’s leaders 领导者们在后疫情时期应该具备哪些新技能？ 2020年，我们的世界在一夜之间发生了或多或少的变化。短短几天之内，许多人、许多国家、许多政府和系统都陷入了或瘫痪或混乱的状态。 In 2020 our world changed more or less overnight, and in a matter of days many people, countries, governments and systems were literally thrust into a state somewhere between total paralysis and chaos. 对于许多企业来说，这是一种破釜沉舟的局面。而对于那些成功度过难关的企业来说，CEO们和高级管理层的领导素质和能力，并在最艰难的情况下实现极限发挥，无疑是其中的最关键的因素。 For many businesses it was a sink or swim situation, and for those that succeeded in swimming there can be no doubt that it was due to CEO and senior management leadership qualities and capabilities, which were given virtually free rein in the most difficult of circumstances. 在此期间进行的一项研究表明，61%的受访者将当时最受信任的机构定义为企业，并期望它们在一系列伤脑筋和复杂的问题上发挥主导作用。在这一时间段内，商界领袖的期望值变得异常之高。这证明卓越的领导技能在将企业、人员、社会和国家转变为另一种经济上有着至关重要的作用。 During that period a study conducted showed that 61% of those interviewed defined the most trusted institutions at the time to be businesses, and looked to them to lead on a range of vexing and complex issues. In that same time frame, expectations from business leaders were exceptionally high. Proof that superior leadership skills were paramount in moving businesses, people, societies and countries into a different kind of economy. 纬择的白皮书深入研究了当时出现的顶级管理素质和技能。这些素质和技能对于引导企业自身以及更广泛的社区走向（精神上和身体上）安全领域、稳定生产环境来说至关重要，也为未来创造了希望，同时展示了同理心和理解力，从而培养出了信任和忠诚。总之，其中的许多公司都成功地将他们的团队团结在一起，而且在艰难的条件下走到了前列，并取得了成功。 Wyser’s White Paper takes an indepth look at the top-level managerial qualities and skills that emerged during that time as paramount to guiding not only the businesses themselves, but also the wider communities, towards (mentally and physically) safe spaces, productive environments, creating hope for the future whilst demonstrating empathy and understanding which in turn fostered trust...

纬择报告丨凭借精通技术的员工团队产生强有力的业务影响

10 November 2021 - General

Generating powerful business impact with a tech-savvy work force. 有句话被说过很多遍，也被写过很多遍了，一家公司的价值取决于其人的价值，而人才是企业真正的增值资产。 It’s been said and written a thousand times; a company is only worth as much as its human value represents, and people are truly an appreciating asset to the business. 我们可以发现，现下的业务角色在不断变化，这些角色的具体活动也在不断变化。所以，对一家公司来说，所属员工如果能够以流畅的方式处理当前职业角色，接受技能提升、交叉技能培训和再培训，对其未来福祉至关重要。 We can find that today’s business roles are changing continually, and specific activities within those roles too. For a company, the ability to have a fluid approach to current roles, to embrace upskilling, cross-skilling and retraining is pivotal to the future well-being of any business. 毫无疑问，我们的世界正在越来越数字化。而企业要在数字道路上更进一步，除了让正确的人担任合适的角色外，还需要构建一个全新的技术生态系统，和一个具备明确技术战略，并有能力按时实施交付该战略的专职CTO。 It is no surprise to anyone that our world is increasingly digital. A further step down the digital road, over and above having the right people in the right roles, is to design the structure of new technology systems, and a dedicated CTO with a clear and defined technology strategy and the ability to deliver on that strategy on schedule. 因此，让我们关注首席技术官CTO这个角色。该职位最初创建于80年代，当时主要存在于信息技术行业和计算机（以及后来的互联网）行业中。如今的CTO是塑造和引导组织发展所必需的关键人物。而CTO和技术战略的结合将是企业成功的关键驱动力。 So, let us focus on this Chief Technology Officer role. The role was initially created in the 80s when the role was specifically within the information technology industry and the computer (and later internet) industries. Today CTOs are essential figures required to shape and navigate organizations’ journeys. Together the CTO and the tech strategy will be a key driver of companies’ success. 我们一直在强调要将正确的人员与正确的职位角色相匹配，但是这也是许多企业准备在这样做时将面临的困难。一方面是要正确识别其真实的需求，另一方面就是当地潜在的人才短缺问题。那么，企业究竟如何克服这些困难呢？ One of our repetitive...

纬择报告丨物流行业：真正“有生命力”的行业

26 August 2021 - General

Logistics, the true ‘onlife’ industry 新冠疫情的影响广泛而深刻。除了我们日常的生活习惯和工作方式外，企业与各行各业也深受影响。其中非常值得一提的，就是物流行业。 The impact of COVID-19 is extensive and profound. In addition to our daily habits and working ways, companies and industries are also deeply affected. One of them is the logistics industry. 我们发现，客户的要求变得越来越高了，他们期待获得快速、灵活和无缝的客户体验，并以数字化的方式和较低的成本来实现交付。而这极大地影响了物流和运输行业开展其核心业务的方式。 We find that customers are becoming highly demanding, expecting fast, flexible and seamless experiences, delivered digitally and at a lower cost. This is hugely affecting how the logistics and transport sectors conduct their core businesses. 在电子商务和数字经济大行其道的形势下，新出现的ESG要求和生活方式趋势为物流和配送运营商带来了全新的挑战。保证其速度、敏捷性、灵活性、安全性以及适应性成了物流企业运营的重中之重。 With the popularity of e-commerce and digital economy, the emerging ESG requirements and lifestyle trends have set new challenges for the logistics and distribution operators. It has been more and more important for logistics companies to ensure its speed, agility, security and adaptability while delivering goods. 那么，物流行业应该如何应对这些挑战？创新需要技术，技术需要人才，而人才又需要必备哪些技能？在后疫情时期，我们必将需要在员工发展和技能提升方面进行大规模投资，我们需要确定未来的行业关键角色有哪些，并寻找到足够多的能够胜任这些角色的优秀人才。 So what are the next steps for the logistic industry to meet these challenges? Innovation requires technology, and technology requires talents. Then what specific skills do those talents need? Our economies, post-pandemic, will definitely need to invest highly in staff development and upskilling, identifying those key future roles and sourcing the right people to fill them. 为了应对在这个日益复杂的未来，我们现在应该把重心放在哪里？未来五年，影响物流行业的主要趋势又是什么？ Where should our focus be right now, to step forwards in this complex future? What are the key trends that will affect the logistics industry over the next five years? 下载最新白皮书，发现更多精彩内容。 Uncover the insights, download the latest White...